Shipping policy

JUNGLE MATE Shipping Policy

1. Order Processing: All orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.

2. Shipping Methods: We offer several shipping options to suit your needs:

- Standard Shipping: Delivery in 5-9 business days.

- Express Shipping: Delivery in 2-3 business days.

- Store Pickup: Available at our physical stores, at no additional cost.

3. Shipping Costs: Shipping costs vary depending on location and method chosen. The total shipping cost will be calculated at checkout.

4. Order Tracking: After shipping, you will receive an email with a tracking number to track the delivery status of your order.

5. Delivery Issues: If your order does not arrive within the estimated time, please contact our customer service team at info@jungle-mate.com.

6. Returns and Exchanges: If you need to return or exchange an item, please see our return policy for more information.

7. Contact: For any questions regarding our shipping policy, please contact us info@jungle-mate.com.

Thank you for choosing Jungle Mate! We can't wait to send you your new favorite pieces!